1. Information We Collect

We may collect the following types of information:

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• Personal Information: Name, email address, phone number, address, and payment details when you book a service.
• Non-Personal Information: IP address, browser type, operating system, and usage details when you visit our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyse website traffic.

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2. How We Use Your Information

We use the information we collect for the following purposes:

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• To provide, operate, and maintain our cleaning services.
• To process transactions and send booking confirmations.
• To improve our website and customer service experience.
• To send promotional emails or special offers (you may opt-out at any time).
• To comply with legal obligations and protect our rights.

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3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

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• With third-party service providers assisting in payment processing, marketing, or website analytics.
• If required by law, legal proceedings, or to protect our rights and safety.
• In the event of a business transfer, merger, or acquisition.

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4. Data Security

We implement security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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5. Your Rights & Choices

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• You may request access, correction, or deletion of your personal information.
• You may opt-out of receiving promotional emails.
• You can disable cookies through your browser settings.

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6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

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7. Changes to this Privacy Policy

This Privacy Policy may be periodically updated to reflect changes in our practices or legal requirements. We will notify you of significant updates through prominent notices on our website.

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